Privacy Policy — How 77hm Handles Your Personal Data

1 Introduction

This Privacy Policy describes how 77hm ("the platform", "we", "us") collects, processes, stores and protects the personal information of users who register and interact with the platform at 77hm.onl.

77hm is an online betting and gaming platform serving users in Pakistan. The platform offers sports betting including cricket, PSL, T20 internationals and football markets, as well as slot games and promotional offers. All financial transactions are conducted in PKR and processed through Pakistani payment infrastructure including JazzCash, Easypaisa, Raast, bank transfer and bank cards.

We take data privacy seriously. This policy is written in plain language so you understand exactly what happens with your information. We don't collect data we don't need, we don't sell it to anyone, and we put reasonable safeguards in place to protect what we do hold.

2 Data We Collect

When you use 77hm, we may collect the following categories of personal data:

We do not collect sensitive categories of personal data such as religious beliefs, political opinions, health information or biometric data unless required for a specific regulatory purpose and disclosed separately at that point.

3 How We Use Your Data

The data 77hm collects is used for the following operational purposes:

• Account management — creating, maintaining and securing your 77hm account.
• Identity verification — confirming you meet the 18+ age requirement and that your account details are accurate.
• Transaction processing — handling PKR deposits and withdrawals through your chosen payment method (JazzCash, Easypaisa, Raast, bank transfer or card).
• Bet and game settlement — recording bet placements, calculating results and crediting winnings to your balance.
• Platform safety and fraud prevention — monitoring for suspicious activity, multi-account use, bonus abuse and other conduct that breaches our terms.
• Customer support — responding to queries, complaints and account requests.
• Platform improvement — analysing aggregate usage patterns to improve the platform experience over time.
• Responsible gaming — identifying usage patterns that may indicate a player needs intervention, such as prompting use of deposit limits or self-exclusion tools.

We do not use your data for automated decision-making that produces significant effects without human review. If a restriction or closure is applied to your account, a member of the 77hm team reviews the decision.

4 Payment Data and Financial Transactions

All deposits and withdrawals on 77hm are processed in Pakistani Rupees (PKR). The platform supports JazzCash, Easypaisa, Raast, bank transfer and bank cards. When you make a deposit or request a withdrawal, 77hm and its payment processing partners receive information about the transaction amount, method and timing.

Full payment credentials — such as your JazzCash PIN, Easypaisa account password or card CVV — are never stored by 77hm. Payment authentication is handled by your bank or mobile wallet provider directly. 77hm receives only the transaction confirmation and reference data necessary to credit or debit your platform balance.

Transaction records are retained as part of your account history for the purposes of account management, dispute resolution and fraud prevention. You can view your full transaction history within your 77hm account at any time.

5 Cookies and Tracking Technologies

77hm uses cookies and similar browser-based tracking technologies to support the operation of the platform. These fall into the following categories:

• Essential cookies — required for the platform to function. These include session authentication cookies that keep you logged in during your visit and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking core functionality.
• Functional cookies — store preferences such as your last viewed sport, bet slip state and display settings to improve continuity across sessions.
• Analytics cookies — collect aggregate, anonymised data about how users interact with the platform. This helps us understand which features are working well and where improvements are needed. No individual user's betting or gaming behaviour is exposed through analytics data.

You can manage or delete cookies through your browser settings at any time. Disabling functional or analytics cookies will not prevent you from using the core betting and gaming features on 77hm, though some preferences may reset between sessions.

77hm does not use cross-site advertising tracking technologies or share device identifiers with advertising networks.

6 Data Sharing with Third Parties

77hm does not sell, rent or trade personal data with third parties for marketing or commercial purposes. Data is shared with third parties only in the following circumstances:

• Payment processors — transaction data is shared with the payment service providers (such as JazzCash, Easypaisa or banking partners) necessary to process your PKR deposits and withdrawals. These providers operate under their own privacy frameworks.
• Game software providers — your game session data (stakes, results, game ID) is shared with the third-party software provider supplying the specific slot game or casino product you are using, for the purpose of RNG certification and game performance monitoring.
• Identity verification services — where verification is required, identity data may be shared with an authorised verification provider. This is limited to the data necessary for the verification check.
• Legal and regulatory requirements — 77hm may disclose data where required by applicable law, court order or legitimate authority request. We do not volunteer user data beyond what is legally required in such circumstances.

All third-party processors engaged by 77hm are expected to handle data responsibly and to use it only for the purpose for which it was shared.

7 Data Retention

77hm retains personal data for as long as your account is active and for a defined period after account closure. This retention is necessary to:

• Resolve any outstanding disputes or complaints after account closure.
• Comply with applicable record-keeping obligations.
• Prevent fraud and protect against the re-registration of previously excluded users.

After the applicable retention period, personal data is deleted or anonymised. Usage data that cannot be linked to an individual account may be retained in anonymised, aggregate form for statistical purposes without time limit.

If you request account deletion, we will action that request within a reasonable period. Certain data — particularly transaction records and identity verification records — may be retained for the legally required period even after a deletion request, and you will be informed of this when the request is processed.

8 Data Security

77hm implements security measures appropriate to the nature and sensitivity of the data it holds. These include:

• Encryption in transit — all data transferred between your device and the 77hm platform is encrypted using TLS (Transport Layer Security).
• Encryption at rest — sensitive personal data stored on 77hm systems is encrypted at the storage level.
• Access controls — internal access to personal data is restricted on a need-to-know basis. Staff with no operational reason to access personal account data cannot do so.
• Security monitoring — platform systems are monitored for unusual access patterns, intrusion attempts and unauthorised data access.

No system is entirely immune to security risk. In the unlikely event of a data breach that affects your personal data, 77hm will notify affected users as quickly as practicable and take immediate steps to contain and investigate the incident.

From your side, the most important step you can take is to use a strong, unique password for your 77hm account and not to share your login credentials with anyone else.

9 Your Rights Over Your Data

As a user of 77hm, you have the following rights in relation to your personal data:

To exercise any of the above rights, contact 77hm support using the details provided in Section 12. We aim to respond to all data rights requests within a reasonable timeframe. Identity verification may be required before a request is processed, to ensure your data is not disclosed to an unauthorised third party.

10 Children and Minors

77hm is strictly an adults-only platform. All services — sports betting, slot games, bonuses, deposits and withdrawals — are available exclusively to registered users who are 18 years of age or older.

We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account, that account will be immediately closed, all deposits returned and any betting or gaming activity cancelled. The associated data will be deleted except where retention is required for fraud prevention or legal record-keeping.

If you believe a minor may have registered on 77hm, please contact support immediately with the relevant details so the account can be reviewed and closed promptly.

11 Changes to This Privacy Policy

77hm may update this Privacy Policy from time to time to reflect changes in platform operations, applicable regulations or data handling practices. When material changes are made, the "Last Updated" date at the top of this page will be revised.

We encourage you to review this policy periodically — particularly if you are making a deposit, claiming a bonus or using a new platform feature for the first time. Your continued use of 77hm after a policy update constitutes your acceptance of the revised terms.

Where a change significantly affects how we use your personal data, we will make reasonable efforts to notify active users directly via the contact details on their account.

12 Contact Us

If you have a question about this Privacy Policy, want to exercise a data right, or have a concern about how your personal information has been handled, please contact the 77hm support team.

Support email: [email protected]

You can also find answers to common account and privacy questions on the FAQ page. For account-level data requests, please include your registered phone number or email address in the subject line so we can locate your account quickly.